La Libanaise Des Jeux

At LLDJ we take the concept of Responsible Gaming very seriously. Our draw and scratch games cannot be sold to buyers under 18 years old as we have strict underage policies, or to any customer considered as vulnerable or having recurrent problems in accordance with addiction prevention policy. Our main mission is to ensure an entertaining game without jeopardizing the safety of our players and the fairness of the play. Accordingly, we have put in place a set of guidelines and procedures that help us ensure protection against fraudulent and criminal behavior, maintain information privacy, uphold ethical and responsible marketing, and provide a secure, safe and reliable gaming environment.

LLDJ is known for its professional integrity, a reputation that was nurtured based on the company’s implementation of strict security control procedures. In addition to a constant presence, inspection and audit by the Lebanese Ministry of Finance, LLDJ adopts cutting-edge technologies to ensure secure and non biased results. For draw games, it uses EDITEC certified machines - the highly acclaimed lottery technology company and an affiliate of the World Association of Lotteries - which are regularly inspected and connected to the LLDJ server to prevent hacking attempts. As for instant lottery scratch card games, they are securely printed in Canada by one of the largest lottery service providers where they are randomly stamped with numbers and prizes to ensure the highest security standards.

LLDJ’s customers trust the company for ensuring a fair play gaming experience. To date, LLDJ has shown a commendable ethical performance, treating all candidates equally and objectively. Draw games are broadcasted live on national television under the supervision of the National Lebanese Lottery committee to guarantee full transparency in announcing the results. For scratch games, the company also adopts a random ticket distribution technique across its points of sale to prevent the tracking of the winning tickets and provide every Lebanese with an equal opportunity of becoming the next winner! Winners are able to claim their prizes upon the submission of the winning tickets.

LLDJ is a customer service company by definition. Our main purpose is to spread joy among people and give them something fun and rewarding to look forward to. That’s exactly why we try to reach everyone wherever on the national territory through our growing network of points of sale, which currently counts 1,500 stores, and even abroad. Moreover, we have trained a specialized team of customer service officers to answer generic and specific questions, ensuring that every customer feels like a winner even if they haven’t won yet.