La Libanaise des Jeux (LLDJ), operating under the supervision of the Ministry of Finance, is committed to ensuring that the national lottery is conducted with integrity, transparency, and a deep sense of social responsibility. As the operator of Lebanon’s official lottery products, LLDJ acknowledges that the success and sustainability of its activities are intrinsically linked to the protection and well-being of players and the broader community. This Responsible Gaming Policy articulates LLDJ’s principles and commitments in alignment with national regulations and the World Lottery Association (WLA) Responsible Gaming Framework 2025.
LLDJ recognizes that lottery games should remain an enjoyable form of entertainment and that safeguarding vulnerable individuals and preventing harm are central to maintaining public trust. This policy establishes a company-wide framework that guides decisions, supports operational procedures, and ensures a consistent, responsible approach to gaming across all channels.
Responsible Gaming
Introduction
Purpose of the Policy
The purpose of this policy is to formally outline LLDJ’s approach to responsible gaming (RG) and to define the principles that underpin all aspects of our operations. It provides clear direction on how LLDJ prevents underage play, promotes informed gaming behaviors, ensures responsible product development, maintains transparent communication, and supports players who may need assistance. The policy also establishes the foundation for LLDJ’s employee training, retailer expectations, internal governance, and continuous improvement practices.
This document is complemented by several internal procedures and supporting materials that operationalize our responsible gaming principles in day-to-day activities. Together, they ensure that LLDJ’s responsible gaming program is coherent, practical, and aligned with international best practices applicable to national lottery operators.
This document is complemented by several internal procedures and supporting materials that operationalize our responsible gaming principles in day-to-day activities. Together, they ensure that LLDJ’s responsible gaming program is coherent, practical, and aligned with international best practices applicable to national lottery operators.
Commitment to Responsible Gaming
LLDJ is committed to fostering a responsible gaming environment and mitigating potential risks associated with lottery play. While LLDJ’s products are characterized by low entry prices, delayed draws, and low addiction potential compared to continuous or high- frequency gaming formats, the company acknowledges its duty to monitor and address potential risks and player vulnerabilities.
Responsible gaming at LLDJ is built on the principles of player protection, informed decision- making, ethical operations, and stakeholder collaboration. These principles are embedded into every key function of the organization—from game design and marketing to online operations, retail network management, and customer support.
LLDJ’s leadership strongly supports a culture of responsibility, and senior management oversees the implementation of this policy to ensure that it remains aligned with global standards and responsive to developments in the gaming and regulatory landscape.
Responsible gaming at LLDJ is built on the principles of player protection, informed decision- making, ethical operations, and stakeholder collaboration. These principles are embedded into every key function of the organization—from game design and marketing to online operations, retail network management, and customer support.
LLDJ’s leadership strongly supports a culture of responsibility, and senior management oversees the implementation of this policy to ensure that it remains aligned with global standards and responsive to developments in the gaming and regulatory landscape.
Regulatory Compliance and International Alignment
LLDJ complies with all Lebanese regulatory requirements governing lottery operations, consumer protection, communications, and digital engagement. The company maintains open dialogue with the Ministry of Finance and other relevant stakeholders to ensure that regulatory expectations are understood, implemented, and regularly reviewed.
In addition to meeting national obligations, LLDJ aligns its practices with international standards, particularly the WLA Responsible Gaming Framework 2025. The company assesses international benchmarks and emerging global trends to ensure that its responsible gaming approach remains current, proportionate, and consistent with the practices of leading European and global lotteries.
In addition to meeting national obligations, LLDJ aligns its practices with international standards, particularly the WLA Responsible Gaming Framework 2025. The company assesses international benchmarks and emerging global trends to ensure that its responsible gaming approach remains current, proportionate, and consistent with the practices of leading European and global lotteries.
Protection of Minors
Preventing underage gambling is a fundamental and non-negotiable element of LLDJ’s
responsible gaming commitment. The sale of lottery products to anyone under the age of 18
is strictly prohibited. LLDJ enforces this principle through:
- Age verification requirements across all retail points of sale.
- Mandatory identity verification for all new online player registrations.
- Clear “18+” signage on physical materials, digital platforms, and promotional communications.
- Retailer obligations to refuse sales to minors and ensure that underage individuals
do not engage with lottery products.
LLDJ conducts periodic reviews and communication campaigns to reinforce this requirement
and, where appropriate, takes corrective action to address non-compliance within the retail
network.
Play Responsibly — You must be over 18 to play.
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